How It Works..

ORDERING STEPS:

STEP 1: Click “Pick Your Base” and add your choice to your cart. Choose between gold or silver in either a necklace, bracelet, or keychain. (Please refer to each base description for material)
STEP 2: Click “Pick Your Charms” to browse through our charm selection and add your favorites to your cart.
STEP 3: Add a note at checkout. Let us know the order you’d like your charms in by listing them in order from left to right (as if you were looking at it on someone else), ask us to send you a few options via Instagram DM, or opt to have us choose for you.
Examples: “flower, silver F, checkered heart, gold T, mickey”
“Send me photos of a few placement options (Instagram @ ______ )”
“I just want the checkered heart in the middle, the order of the others doesn’t matter to me”
“Order doesn’t matter to me, surprise me”

TIPS


Recommended # of Charms:
Necklace - 5-7 charms
Bracelet - 3-7 charms
Keychain - 1-3 charms
P.S. You can add as many or as few charms as you want! (Even if you only want one charm)
We recommend adding an odd number of charms to a necklace with the center charm being the largest and an even number on either side of that.

FAQS


How long will my order take?
Please allow 2-5 business days for orders to ship

What type of metals is the jewelry made of?
Chains are made from different materials including 18K gold plated, stainless steel, silver plating, or 14K Gold filled. Please refer to each item's description for the exact material.
Charms are made from different materials including gold filled, sterling silver, stainless steel, alloy/enamel, etc. We do not recommend getting your jewelry wet as the charms can tarnish. We are not responsible for any allergic reaction, please take this into consideration before purchasing.

Chain Lengths
Necklaces - 16 - 18 inches ( 16in chain with a 2in extender)
Bracelets - 6 - 7 inches (6in chain with a 1in extender)
Return Policy
Due to the items being fully customized, we cannot accept any returns. If you have any issues or questions, please message us on Instagram or email us.

@HANDMADEBYJJ.SHOP